Registry Administrator, Full time, permanent

The Role

We are looking for a Registry Administrator to join the University’s central Registry Team. This role will work closely with the Senior Registry Officer (Enrolment and Student Records), delivering effective front-line enrolment and student records services to our new and continuing students.

The ideal postholder will have some understanding of the Higher Education sector student administration, alongside customer care and excellent communication skills.

The key activities of the role are:

• Providing excellent customer service to students and applicants
• Supporting colleagues through online and in-person enrolment for the university’s multiple intakes per year
• Finding solutions to queries to ensure a positive student experience (online, in person and via telephone)
• Accurate data handling and student records processing

You

This role is for you if you enjoy working with both people and data, can provide patient, friendly and effective customer services and are able to juggle competing priorities to meet the University’s needs. A willingness to collaborate with colleagues is essential.

What we would provide for you:

• The opportunity to work within a friendly, cooperative, fast-paced environment
• The opportunity to work on a beautiful campus
• The opportunity to learn more about providing customer-led student services
• Guidance and training on processes, regulations and systems The University

At Roehampton, we change lives by helping our students to develop the confidence, knowledge and adaptability they need for a successful graduate career and fulfilling life. Our students are from all over the world.

We have a broad and engaging portfolio of courses across our five academic schools and one faculty.

Our Schools and Faculty are:

• Faculty of Business and Law
• School of Education
• School of Arts, Humanities and Social Sciences
• School of Continuing and Online Education
• School of Life and Health Sciences
• School of Psychology
• Sustainable Engineering and Technology Education Centre

We are based on a beautiful 64-acre parkland campus, located in the heart of south-west London.

To find out more information about the role and what we are looking for, visit the Working at Roehampton section of our website where you will find full details, how to apply, as well as further information about the benefits of working for us.

http://www.roehampton.ac.uk/Working-at-Roehampton/

The closing date for completed applications is: midnight 23^rd February 2025

It is expected that interviews will be held on: w/c 3^rd March (online)

The University is an equal opportunities and ‘disability confident’ employer.

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