Education Administrator

The role

The Faculty of Arts, Law & Social Sciences is looking for an enthusiastic individual to join the busy Faculty Education Team to support the educational activities of the Faculty by supporting the delivery of professional services support for undergraduate programmes across the student lifecycle, to include support for students and staff within the Faculty. 

The Faculty Education team works closely with colleagues and students across the Faculty to provide high quality advice and guidance on matters relating to the student lifecycle from Registration to Graduation and beyond.  The team is responsible for the student record and for maintaining the integrity of student data through the student journey.  The team is also responsible for several faculty committees and the Faculty Board of Examiners.

What will you be doing?

You will have responsibility for the delivery of the routine activities of the team as they relate to undergraduate students, with a focus on maintaining the student record, student progress activities, webpage editing, committee organisation, co-ordination of arrangements for Faculty Academic Misconduct Panels and committee secretary support to the Faculty Staff-Student Liaison Committee.

You should apply if

• You have an ability to work in a busy and demanding environment, under pressure at times; to produce accurate work to deadlines, with attention to detail, handling often large amounts of data
• You have very good written and verbal communication skills; very good interpersonal skills; sensitivity to others’ points of view; ability to work well as a member of a team and to form and maintain effective and productive professional relationships
• You are adaptable, with a flexible approach to work to meet needs of team
• You can demonstrate tact and diplomacy together with an aptitude for dealing sympathetically with difficult people or situations
• You can be discreet and protect confidentiality and have an awareness of relevant legal requirements
• You are committed to service quality and are responsive to the needs of others (e.g. staff and students)
• You have experience of assessing and responding to non-routine work queries and use of initiative to solve problems (or referring to line manager as appropriate)
• You can use relevant systems and procedures to enable investigation of problems
• You have good knowledge of office processes and procedures
• You have a proficient working knowledge of Microsoft Office suite of applications and general office systems
• You are committed to personal development and continuous process improvement

Additional information

For informal enquiries please contact Molly Wedge, Student Administration Manager Molly.Wedge@bristol.ac.uk

This advert will close at 23:59 UK time on Monday 6th January 2024

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