Senior Application Support & Development Analyst

The University of London

The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.

We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.

We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.

Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.

The Role

We are looking for a Senior Application Support & Development Analyst. The post holder will be part of the Application Support and Development team which is responsible for ERP, Dynamics 365, Identity & Access Management and Microsoft 365 platform. The team develop solutions and provides 2^nd and 3^rd line support to UoL staff.

The post holder will be responsible for the support, maintenance, changes to and development of University Business Systems (Business World/Unit4, StarRez, Kinetics).

The role will span the full spectrum of systems/application support and development including; issue resolution, change management, performance monitoring, application development and systems integration.  

We are looking for a passionate individual with experience in supporting business systems, particularly Business World/Unit4 and understanding complex business processes with advanced SQL and Excel skills.

Further information

To be considered for this opportunity, please submit your application and CV (by clicking ‘apply for job’ at the bottom of this page) before the closing date at midnight on 16th February 2025.  

The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.

The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria identified in the job description. 

Pursuing excellence in education and equal opportunities.

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