Data and Digital Content Officer

About Us 

The Careers and Student Enterprise Service (CaSE) is the academic, career and employability nucleus of the University of East London (UEL). This is a one-of-a-kind department with highly motivated staff providing a quality service to students and alumni. CaSE is UEL’s hub for career development, employability, and enterprise. Our mission is to empower every student to achieve academic success, develop essential skills, and access direct employment pathways.

We are a forward-thinking and innovative team that embraces technology and research to enhance student satisfaction, retention, and graduate outcomes. Our department fosters a collaborative and high-energy environment where creativity and impact drive everything we do.

If you are passionate about supporting students and contributing to their future success, we’d love for you to join us!

About the Job

The Data & Digital Content Officer is a central role within the Careers & Student Enterprise Service, who will play a key role in driving forward the Careers 1st Vision.

The postholders’ primary responsibility will be supporting the efficient management and analysis of data across CaSE with a focus on our CRM, Career Zone. This role involves extracting, validating, and maintaining accurate data to ensure it is reliable and accessible for decision-making processes. The role will be to work closely with various teams across CaSE to understand student data and support teams in accurate data input and management. The role will work with large data sets and draw conclusions and recommendations which will have a genuine impact on programme design and development.

In parallel, the role will also support our Data & Digital Manager in the procurement and management of our digital content and systems. These 360 offer ranges from AI CV & Interview Platforms through to virtual work-based learning offers. The postholder will be central to the onboarding, training, and optimization of usage with staff whilst also leading on student engagement and retention. This role will lead on obtaining student feedback around our digital content and proactively staying up to date with development in digital offerings within the Careers & Enterprise space.

Attention to detail, organisational skills, and proficiency in data systems are essential for success in this role.

About You 

You are a detail-oriented and tech-savvy professional with a strong background in managing digital platforms and handling data. You have experience in data analysis, digital content creation, and engaging stakeholders through innovative online tools. Your ability to organise, communicate effectively, and stay updated with digital trends will be key to driving student engagement and optimising digital platforms.

Your skills include:

• Experience in managing and implementing digital platforms.

• Strong data analysis skills, including cleansing, reporting, and impact assessment.

• Ability to create engaging content and marketing materials for different audiences.

• A proactive approach to problem-solving and innovation.

• Excellent communication skills, both verbal and written, to train and support users.

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Equal Opportunities

UEL is an inclusive equal opportunities employer and is proud of our Equality, Diversity, and Inclusion achievements, including a zero gender pay gap, membership in Stonewall, and winning Athena Swan awards. We expect all UEL employees to accept our EDI policy and will not tolerate discrimination in any form.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

If you're ready to join a University that values your outstanding skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome versatile individuals who are committed to advancing their careers while making a positive impact on the world.

Please note that this advert may close earlier than the deadline if we receive many applications. We encourage you to submit your application as soon as possible.

To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.