Head of Operational Excellence

About the role

Are you a passionate and results-driven leader with a knack for improving operational performance? Do you thrive in a collaborative environment and have a vision for driving organizational efficiency at a high level? As the Head of Operational Excellence, you will be responsible for leading the Enterprise Division’s efforts to enhance organisational efficiency. You will drive the development and implementation of operational strategies aimed at improving productivity and overall performance across the Division.

This role provides a unique opportunity to make a significant impact on the operations and culture of Enterprise, ensuring that we deliver value, streamline workflows, and continually improve our processes.

What you would be doing

• Leading and managing the Business Transformation and Data Analytics teams, you will drive the development and execution of strategies that develop and implement time saving measures by streamlining processes, automating workflows, and reducing inefficiencies.
• You will foster a culture of innovation and process improvement to elevate overall performance within the Enterprise Division carrying out benchmarking initiatives to identifying industry standards and identify areas for improvement.
• You will work cross-functionally with leadership teams and colleagues across Imperial especially key departments such as ICT and the Great Service Program to ensure alignment and collaboration in achieving operational goals.

What we are looking for

To be successful in this role, you will have:

• Proven experience in a senior operational leadership role, with a track record of successfully driving operational strategies and improvements.
• Strong cross-functional collaboration skills and the ability to work effectively with leadership and colleagues at all levels of the organisation.
• A strategic mindset with the ability to think long-term while executing short-term operational initiatives.
• Excellent communication, influencing, and stakeholder management skills, with the ability to drive change and build consensus.
• A passion for continuous improvement and operational excellence, with a focus on delivering tangible results aligned with Enterprise’s aims and objectives to meet the wider Imperial vision.

What we can offer you

At Imperial, we’re dedicated to creating an inclusive and dynamic work environment where your contributions are valued. You will have:

• the opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity whilst developing in your role with access to learning and development opportunities.

We offer competitive salaries, professional development opportunities, and a supportive culture that encourages work-life balance including:

• Benefiting from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes).

• Gaining access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Binge part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

If you are ready to take on this exciting and impactful role and lead the way in operational excellence, we would love to hear from you.

Further information

This is a full-time post (35 hours per week).

Closing Date: Thursday 1^st May 2025 (midnight BST)

If you require any further details about the role, please contact: Victoria Kilcoyne

Email:  v.kilcoyne@imperial.ac.uk

Please apply with an application form via the online system. CVs without a completed application form will not be considered.