IT Technical Specialist

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The IT Technical Specialist will join a small team providing managed Windows & macOS devices to enable staff and students to work in a secure and productive manner in alignment with the University's digital aims.

You'll get the chance to collaborate and interact with some of the finest minds in the world, sharing data, insight and expertise to make a meaningful difference to the University's success.

What you will do

•  As an IT Technical Specialist you will:
• Contribute to the development of the Windows component of the University Managed Desktop service.
• Implement and maintain automated services at scale.
• Develop and document procedures for supporting teams.
• Work with UMD customers within the University to ensure the University Managed Desktop aligns with a wide range of requirements.
• Provide platform specific technical advice to support other UIS services.

This position is a permanent, full-time role based on the University's West Cambridge Site. The nature of this post requires attendance at the office of a minimum of one day a week, sometimes more depending on work requirements.

What you will need

• Experience of managing devices at scale, preferably using Microsoft cloud based technologies.
• Proven experience of developing IT services in conjunction with other stakeholders.
• Good communication, organisational and problem-solving skills
• Proven ability to work in a diverse environment with complex requirements.

The benefits

You can expect to receive:

• A competitive salary with automatic service-related progression and annual cost-of-living increases
• A generous annual leave allowance of 41 days per year (including bank holidays)
• Access to a hybrid pension scheme with attractive employer contributions
• Access to a range of shopping and travel discounts through the Cambens scheme.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department/institution/Faculty/School/University.

To apply online for this vacancy and to view further information about the role, please click the 'Apply' button above. 

If you would like more information about this role, informal enquiries can be directed by email to Chris Moore, Senior Endpoint Specialist, at cem84@cam.ac.uk.

Please quote reference VC44195 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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