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Student Administration and Casework Officer

St Mary's University, Twickenham - Registry Services

Location: London, Twickenham, Hybrid
Salary: £32,982 per annum, Grade: G
Hours: Full Time
Contract Type: Permanent
Placed On: 19th September 2024
Closes: 14th October 2024
Job Ref: SMU11685

We are looking for a Student Administration and Casework Officer to join the busy Registry team at St Mary’s University. Registry are responsible for the provision and delivery of all centrally managed services from enrolment to graduation. The successful candidate will lead on managing student casework (Academic Appeals, Academic Misconduct, Conduct and Complaints and extenuating circumstances) as well as providing support to the wider assessment and student records teams.

To be successful, you should have knowledge and understanding of working in academic administration within a Higher Education environment. Ideally, you will also have knowledge of student databases (such as SITS) and a background in a Registry/Student Administration function. Whilst not essential, experience in managing student casework and extenuating circumstances would be an advantage in this role.

This is an exciting opportunity for applicants looking to develop their career within a Registry/Student Administration setting as we enter an exciting period of the university’s history celebrating our 175th anniversary in 2025.

Overview

As the University builds on its proud heritage, we are looking for exceptional people to help shape our future. We provide a high-quality professional environment, inspired by our distinctive ethos and Catholic mission and values. Our values of excellence, generosity of spirit, inclusiveness and respect inspire us to create an academic community in which everybody is welcomed and which puts the student at the centre of all our endeavours.

St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer. Please view our detailed access guide by following the link: St. Mary's University | AccessAble

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. 

Closing Date: 14 October at 23:00

Interview Date: 24 October

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