Student Recruitment Events Assistant

About the role:

Join Imperial College London as a Student Recruitment Events Assistant! We are seeking a highly organised, enthusiastic and customer-focused professional to join a small agile team responsible for delivering central student recruitment events at Imperial.

Be part of supportive team responsible for attracting the brightest science, technology, engineering, and mathematics (STEM) students from the UK and internationally, to a London-based university that’s currently ranked second globally by QS.

You will play a key role in enabling Imperial to meet our student recruitment goals through administration, support and co-ordination of a range of online and in-person events including campus tours, school visits, webinars, and Open Days.

What you would be doing:

Reporting to the Student Recruitment Events Manager, you will manage the smooth administration and co-ordination of the programme of events for prospective students and their families and influencers. You will arrange the logistics for events, set-up online sessions, liaise with event contributors and respond to enquiries. You will have key responsibility for organising regular campus tours and school visits, co-ordinating student ambassadors, maintaining storage areas, and managing the Events team inboxes.

Your responsibilities include:

• Assisting with the logistical arrangements of in-person and virtual events including Imperial’s Open Days, visit days, webinars and taster lectures
• Responding to enquiries from students, parents and teachers in the general email inboxes
• Setting-up and co-ordinating virtual events across all platforms used to run events
• Organising regular campus tours, including managing the booking form, setting off the tours, and answering questions from visitors

What we are looking for:

• Experience of handling a high volume of enquiries
• Experience of making logistical arrangements for events
• Experience of providing excellent customer service in a customer-focused environment
• Experience of using online event platforms
• Highly developed organisational skills and attention to detail
• Excellent written and verbal communication and interpersonal skills
• Ability to use initiative and cope with changing priorities or sudden demands
• Ability to act with a high level of professionalism, sensitivity and tact

Whether you’ve worked in Higher Education before or not, if you have the skills and experience, and are excited about joining a world class university in London, we encourage you to apply!

What we can offer you:

• The opportunity to continue your career at a world-leading university
• Contribute to high-profile and high-impact events for prospective students and their supporters from around the world

• Sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)

• Career development and training opportunities

• Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.

Further Information

The successful candidate will require a DBS check.

If you require any further details on the role please contact: Lawrence Barnard, Student Recruitment Events Manager – l.barnard@imperial.ac.uk

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