UG/PGT Extenuating Circumstances and Student Cases Administrator

An exciting opportunity has arisen in the School of Journalism, Media and Culture. We’re seeking an enthusiastic and motivated individual to join the Student Support Team. 

You will provide a comprehensive and professional support to the schools Undergraduate and Postgraduate Taught Programmes, with responsibility for providing administrative support to all undergraduate and postgraduate taught programmes within the School’s Student Support Team.

As a member of the team, you will;

• Deliver professional and effective administration of the school’s Taught Programmes.
• Be a key member of the school team that develops Taught Programme plans and support the schools delivery of these plans.
• Ensure the effective administration and integrity of processes and procedures to support taught programmes in the school. Ensuring the schools taught programmes are compliant with university policies and processes and with relevant regulatory body requirements.
• Provide support that requires comprehensive knowledge of related activities, in addition to College and University policies and regulations.

How we will support you in performing this role

We want to support and develop you in the role, using a combination of the following to help you reach your full potential.

1. Regular one-to-one meetings with your team leader.
2. An experienced and supportive team around you.
3. Support to undertake job-relevant training and development, as identified by your Line Manager. This could be informal or could be an apprenticeship leading to a formal qualification, such as Business administration NVQ.
4. A staff mentoring scheme.
5. Support to learn Welsh or to update language skills.

As the biggest university in Wales – and a major employer, with more than 7,000 staff – we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression. Cardiff University offers many excellent benefits, including 40 or 45 days annual leave (including bank holidays), a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.

Informal enquiries may be sent to Jo Richards (RichardsJE2@caerdydd.ac.uk).

This post is part-time (17.5 hours per week), fixed term for 12 months and is available from September 2024.

Salary: £26,444 - £29,605 per annum, pro-rata (Grade 4)

Closing date: Sunday, 15 September 2024

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

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