Student Records & Operations Manager

Location: Loughborough – the post will be mostly based on campus, but with some opportunities for home working, as business needs allow, in line with the University’s dynamic working arrangements.

At Loughborough University, examinations are a cornerstone in the assessment of our students, helping to maintain our rigorous academic standards as a top-ten UK University. This is why we are looking for an exceptional individual to become a key specialist in managing the planning and delivery of our examinations, alongside a broader portfolio of student related processes.

Are you a proactive and organised team-player, with an interest in the continuous improvement of services? Do your strong analytical skills and eye for detail set you apart from your counterparts? Do you enjoy using your excellent interpersonal and problem-solving skills to get the best outcome for a range of stakeholders, whilst managing and prioritising a varied workload?

If you have answered yes to all these questions, you are exactly who we are looking for and we can’t wait to read your application.

At Loughborough University we are committed to Equity, Diversity and Inclusion (EDI) and making the University a place where both students and staff feel valued and are able to realise their full potential. You will therefore appreciate the importance of EDI and be committed to its advancement.

This is a varied role which offers the opportunity to focus on operational assessment processes whilst also developing expertise in a range of other areas, including staff management and student casework, as well as contributing to the preparation and delivery of registration activities and graduation ceremonies.

This is an excellent opportunity either for an experienced individual, or for someone keen to pursue a career in higher education administration and management. Your critical role as an examinations specialist will have a major positive impact on large numbers of students and staff. We encourage you to join our collaborative and supportive team environment, where you can develop and learn about the University’s diverse student activity.

Academic Registry make a vital contribution to the University’s continued success in the National Student Survey and the University is ranked in the top 10 of all major national league tables. We offer flexible working to colleagues where possible and understand the importance of a good work/life balance. You will be mostly based on campus, but with some opportunities for home working, as business needs allow, in line with the University’s dynamic working arrangements. In addition to working for an employer of choice on our stunning East Midlands campus, we offer an excellent range of benefits to our employees and pride ourselves on being family friendly.

For any informal enquiries regarding the post, please contact the line manager, Francesca Pearce, Assistant Registrar (Assessment), via email: F.Pearce@lboro.ac.uk.

Application closing date: Thursday 5 September 2024

Interviews: Wednesday 18 September 2024

For more information, please refer to the Job Description and Person Specification.

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