Student Progress Coordinator

The University of London

The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.

The Role

An exciting opportunity has arisen to join the Student Outcomes Team as a Student Progress Coordinator. The newly-created Student Outcomes team is responsible for drawing together student voice, student surveys and key programme support initiatives into improving student retention and outcomes.

The Student Progress Coordinator will work with the Student Progress Manager in developing and implementing processes to support a growing portfolio of student engagement initiatives.

The role will involve assisting with the establishment of processes to identify students at high risk of disengagement or dropping out, defining criteria for risk assessment, and working collaboratively to address challenges (within the university's influence) that may hinder their progress.

The post-holder will identify and contact students who need support and help to remove any roadblocks they face so that they may continue their studies, taking  a ‘test and learn’ approach to engaging students at an individual and group level. As UoL Worldwide programmes are distance-learning, the role requires innovation and adaptability, recognising what may engage one student group, may be different from another.

The duties of the role will always be focused on improving student retention, and the day to day duties may change as we roll out new – and expand existing – activities that are designed to enhance engagement, retention and completion.

For a full role profile, please refer to the job description below.

Further information

To be considered for this opportunity, please submit your Covering Letter and CV (by clicking ‘apply for job’ at the bottom of this page) before the closing date at midnight on 2nd February 2025. 

Interview are expected to take place on 7th February 2025.

The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.

Preferential consideration will be given to the University redeployment pool.

The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria identified in the job description. 

Pursuing excellence in education and equal opportunities.

University of London Benefits

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