Directorate Support and Improvement Administrator

About Role

The post holder will support Directorate Support in the operational administration of Directorate Support within the Estates and Facilities Directorate. Directorate Support is responsible for the management and development of a range of functions to support the organisational effectiveness and development of a centralised service, on behalf of the Estates and Facilities Directorate (EAF).

The Directorate Support Administrator is responsible for ensuring the efficient and effective delivery of administration to the Directorate and for ensuring that robust processes and monitoring systems are followed.  The post holder will be responsible for supporting Managers in their management of staff sickness absence, recruitment administration and will act as the first point of contact for the Directorate, liaising with other members of staff both internally and externally to a high standard.

About You

Reporting to the Head of Directorate Support and Improvement, the Directorate Support and Improvement Administrator will be responsible for providing a centralised support service to the Estates and Facilities Directorate.  The successful candidate would be responsible for supporting areas such as recruitment, absence management, Learning and Development, mandatory training, discipline and welfare.

The successful candidate will hold GCSE in both English and Maths, with a Business Administration qualification or have equivalent experience, have strong administration skills, including experience of working in a busy, pressurised office environment, including a strong commitment to a customer-centered service culture, with a passion for providing an excellent service.  The successful candidate will have experience in financial record keeping, as well as an interest to work in data management.

In addition you will need to have extensive experience in the use of Microsoft packages, Word, Excel and PowerPoint, with excellent writing skills and be able to write clear and concise communications to different audiences.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Valuing Diversity & Committed to Equality

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