Donor Relations Manager

About us

We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we’re determined to solve them.

There has never been a more exciting time to join the Advancement office as we plan for our biggest ever fundraising and engagement campaign and support the delivery of the bicentennial programme in 2026. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.

Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.

About the role

You will join a supportive and dynamic Donor Relations team, which sits as part of our wider Donor Experience function. The team works across Advancement to build exceptional relationships with a broad range of impactful donors and is responsible for delivering a sector leading experience that attracts, engages and retains supporters in both the UK and overseas. This includes meaningful acknowledgment, reporting, naming and recognition, and other bespoke engagement and stewardship activity (including digital) to deepen our donors’ relationship with UCL and the areas they support.

We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible (minimum 0.8 FTE – equivalent of 4 days per week, stated salary to be pro-rata).

This role is eligible for hybrid working with a minimum of 20% on site.

To find out more about the role, please contact Jess Burrell, Head of Donor Relations: by email: j.burrell@ucl.ac.uk.

Please use the attach cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.

For more information about UCL Advancement, please visit: www.ucl.ac.uk/giving

About you

You will be a collaborative, enthusiastic and self-starting team player, with the ability to build relationships at all levels. A strong understanding of the importance of stewardship and its role in successful relationship management, and of delivering an exceptional customer experience is essential. You will also be experienced in managing multiple priorities as part of a wider team.

We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.

What we offer

We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the gr eatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to EDI

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

Advert reference: C16-00188

Advert information