Senior Quality and Compliance Administrator

Do you have a strong background in administration and document control processes? Are you looking for a role where your skills valued, and you contribute to a forward-thinking organisation?

Due to continued investment in our teams we are recruiting a brand new role of Senior Quality and Compliance Administrator within our Contract Performance and Compliance team to help establish and maintain a document control process.

Who are we? 

The NIHR funds, enables and delivers world-leading health and social care research that improves people's health and wellbeing and promotes economic growth. Our research helps turn discoveries into new or improved treatments, diagnostics, medical technologies and services. It provides those working in the NHS, public health, global health and social care with the evidence they need to better support patients, the public and people who need care.

Further information on the NIHR can be found at: www.nihr.ac.uk. In particular, you are encouraged to review our operational priorities and to watch this introductory video.

What will you be doing? 

In this role you will work closely with the Senior Quality & Compliance Manager and Records Management Officer to provide excellent administration of the document control process for the NETSCC Quality Management System. This will include:

• Reviewing, improving and maintaining the document control process
• Coordinating the document change control process, working with document owners to help prioritise changes in a timely manner.
• Assisting the Records Management officer with the flow of document in and out of NETSCC, including physical copes where required.
• Assisting employees with accessing documents in the management system and maintaining templates.

Who are we looking for? 

We are looking for an enthusiastic and committed individual who is keen to learn. Our ideal candidate will be hard-working and flexible in their approach to work. You will have a strong administrative background, but other key skills are:

• Experience of establishing and maintaining document control processes, ideally within a ISO9001 certified Quality Management System, and experience of using a computerised document management system, such as SharePoint
• Good interpersonal skills to build effective working relationships.
• Strong organisational skills alongside with a good attention to detail.
• A Proactive attitude with the ability to manage your own workload.

What can we offer you? 

We recognise that our staff are at the heart of what we do so we make sure we look after you! As well as a generous benefits package (full details can be found here!), as an organisation we prioritise your wellbeing as reflected in  the Mind Workplace Wellbeing awards, where we have achieved Gold for the fifth year in a row! 

Our hybrid working approach helps you with your work life balance and offers you the chance to split your time between office and home working. We strive for cohesive and collaborative teams so our expectation is you spend around 20% of your time in the office. We also know that personal development is important and have a range of ways to support you with this. 

To learn more about working in our teams visit our website, or check out the video below:

For further information or an informal discussion, please contact us at hei-peopleservices@soton.ac.uk 

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