Customer Services Assistant

Part Time Permanent

We have an exciting opportunity to join the Front of House Team at the National Oceanographic Library as a Customer Services Assistant on the Waterfront Campus at the National Oceanography Centre. If you are the successful candidate, you will deliver a high quality and professional customer service to everyone who interacts with any of our Library services. You will form part of the University Library Enquiries team where you will answer customer queries in person, over the phone and in an online environment.  You will be expected to move between sites if required.

Salary is between £24,600 - £26,038 pro rata per annum. As the successful candidate you will be entitled to 20 days annual leave per year (pro rata) plus University Closure Days, a contributory pension scheme and a structured training programme are also some of the benefits of this role.

This position is being offered on a part-time (32.5 hours per week), permanent basis.

The following shift pattern is available:

Monday - Friday 13:45pm – 20:15pm

We are proactive in fostering a culture of inclusion, respect, and equality of opportunity. We select candidates based on merit and ability and aspire to thrive in the diversity of our workforce.  We welcome applications from all candidates with an interest in the role and those who are committed to helping us create an inclusive work environment.

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