Hard Services Manager

A great benefits package is offered including an outstanding pension scheme, 30 days annual leave plus bank holidays, and access to flexi-time

Hours: Full-time – 37 hours a week

Location: BGS headquarters in Nottingham

About the role

The BGS Estates & Facilities Management Team has an exciting opportunity for a highly motivated and experienced Hard Services Manager to join our world leading research institute. Your responsibilities will include: 

• Lead all aspects of hard FM services to ensure organisational statutory compliance and provision of an effective physical environment. This will include the review, preparation, implementation and control of systems and processes.
• Understand the Health & Safety requirements of the specialism – working with the BGS Health & Safety Team to review and implement effective processes to ensure site safety is assured and the legal requirements of the organisation are met.
• Drive delivery and customer focus – to lead by example, managing the FM Helpdesk Team to ensure delivery of a professional, timely and customer focussed service to users and contractors.
• Manage the service budget – to ensure delivery of service within the budget provided, seeking cost improvements where possible and reviewing/ recommending use of energy saving technologies.
• Line management of two Deputy Hard Services Managers, two Site Support Operatives (and their associated facilities).
• Principle owner of the TFM contract performance, management and operation of our outsourced maintenance delivery. 

About you

We are seeking a highly motivated and experienced Hard Services Manager with a strong background and significant experience in Technical Facilities Management. The ideal candidate will have extensive knowledge of Health and Safety regulations, including asbestos, water, and fire management, ensuring a compliant and safe built environment.

Technical expertise in building services and their legislative requirements is essential, along with experience in a customer-facing role. This role offers opportunities for career progression, skill enhancement, and occasional travel (and overnight stays) within the UK, to other BGS leased sites including Cardiff, London, and Wallingford.

The specific essential and desirable skills criteria for this post will be assessed at Shortlist (S) stage, interview (I) stage, or both (S&I).

Essential

• Significant experience of working in a Technical Facilities Management environment (S&I)
• Strong knowledge of Health and Safety relevant to delivering a compliant and safe built environment – this includes knowledge of asbestos, water and fire management (S&I)
• Experience of successfully managing budgets (S&I)
• Experience of managing collaborators, staff and contractors successfully with the ability to build and maintain strong relationships (S&I)
• Technical knowledge of building services, their legislative requirements and the management of their lifecycle (maintenance, replacement etc.) (S&I)
• Experience in a ‘customer\stakeholder facing’ role and demonstratable experience of delivering and improving customer/user experience (I)
• You will be committed to a diverse and inclusive approach to work in the geosciences (S&I) 

The closing date for receipt of applications is Sunday 20 October 2024.  Interviews are expected to be held in early November 2024 in Nottingham.

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