International Student Advisory Assistant (x3 posts)

Role: International Student Advisory Assistant (3 posts)
Department: Global Engagement
Reports to: Assistant Director, Head of Global Opportunities & Experience
Grade: 4 (£24,248 - £26,444)
Campus: Belfast (2 posts) & Derry~Londonderry (1 post)

(Fixed term until 26th April 2025)

2 full-time posts (Derry~Londonderry, Belfast)
1 part-time post, 3 days per week (Belfast)

Closing date: 22nd September 2024 at 23:30
Reference number: 030762

- ABOUT US -

We are a university with a national and international reputation for excellence, innovation, and regional engagement, making a major contribution to the economic, social, and cultural development of Northern Ireland. Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer.

- THE ROLE -

Based in the International Student Experience team, the postholder will provide front line support to international students before and during their studies. The postholder will work within a team providing specialist visa and immigration guidance for international students and their dependants, as well as assisting with the delivery of events for international students. As well as advising students face to face and by email, the postholder will contribute to drafting communications and supporting on-campus student events, ensuring that current and newly arrived students receive a world-class experience throughout their studies at the University.

- ABOUT YOU -

- A good standard of numeracy and literacy as demonstrated by qualification (including GCSE or equivalent in English and Mathematics) or by relevant work experience.
- Experience of working in an office environment and in a customer facing role.
- Experience in the use of MS Office software, and spreadsheet, database, and word processing software in an office environment.
- Experience of carrying out tasks with an emphasis on accuracy and attention to detail.
- Willingness to occasionally work outside of normal working hours, including occasional weekends, as required to meet the needs of the post.
- Experience of supporting students in a higher education environment. (Desirable)

Ulster University holds a Silver Athena SWAN Award in recognition of our commitment to advancing Gender equality. You can read more about what this means on our University website. The University has a range of initiatives to support a family friendly working environment, including flexible working.

The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit.

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