Partnership Administrator

FTE: 1.0 FTE (37 hours per week)

Duration of Contract: Fixed term to the 31 May 2025

Salary: UH5 £27,181 pa to £30,487 pa by annual increments

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: Bishops Square, Hatfield 

An opportunity has arisen to join us in support of the University’s strategic growth in courses at our collaborative partners. Working primarily with our partner education providers overseas, we are looking for a motivated and proactive team member to take responsibility for administration activities related to courses offered at these partner institutions. The Collaborative Partnerships Unit provides for flexibility of cover across all areas of our partnership activities, which includes both UK and overseas based education providers. This is an interesting and varied position that provides you an opportunity to develop your administrative experience within a friendly team at the heart of Academic Registry.

Main duties and responsibilities

The role requires working with a range of academic and professional staff internally and externally. You will be responsible for the accurate maintenance of a student’s record throughout the student life cycle from application to graduation and you will ensure that the agreed customer service standards are adhered to. Your work will include maintaining effective filing, storage and archiving electronic or manual systems with particular regard to quality audit, data and PSRB requirements and supporting the team to ensure that all student records are updated accurately in a timely manner.

Skills and experience required

You will have previous experience of working in an administrative role, including the use of customer database systems and previous experience of data input, interpretation and analysis. The role requires you to be accurate, numerate, and meticulous with good attention to detail including within large data sets and to have good IT skills including the use of Microsoft Office and associated collaboration/ conferencing tools.

You will have excellent communication skills and the ability to create good working relationships internally and externally. The ability to learn and understand complex policies, procedures and processes, and the ability to organise workload effectively and use own initiative to ensure deadlines are met are essential for the role.

Qualifications required

You will be educated with a minimum of A-level or equivalent standard or proven professional work experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made. 

Contact Details/Informal Enquiries: Nigel Thomas, Assistant Registrar, n.m.thomas@herts.ac.uk

“Find out what it's like to work in Academic Registry HERE” 

Closing Date: 23 September 2024

Interview Date: TBC

Apply online via the above ‘Apply’ button.

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