IT Technician

Closing date: 12 Noon, Tuesday 24th September 2024

The RNCM is currently recruiting for an IT technician to join our small but experienced team.

The IT department provides a secure, resilient infrastructure, which underpins every aspect of the College’s mission, across Student, Academic and Professional Services areas.

Working both with the Client Services Manager and independently, the successful candidate will help manage our end-user estate of laptops, desktops, tablets, mobile phones and more, to ensure that users have a consistent, modern, reliable, secure environment in which to work.

On a daily basis this will involve tasks like providing 1^st and 2^nd line support for users with various levels of technical abilities on Windows 10, 11 and macOS; keeping software and hardware up-to-date; monitoring system compliance; and managing user accounts, using tools including our helpdesk system, Active Directory, Intune, Microsoft Configuration Manager and Microsoft 365.

Excellent IT, problem solving and communications skills are expected, as is the drive and commitment to continuously learn and develop. In return, you will have the opportunity to be exposed to a very broad range of IT related topics, scope to become involved in wider aspects of the work of the department, and broaden your experience and skillsets.

Please note that this role is not suitable for remote / hybrid working, and as such requires the successful candidate to be based in the RNCM offices Monday-Friday.

For full details regarding this role please view the applicant pack, which can be found in the downloads section.

You can apply for this role via the Application Form at the bottom of this page. You will be required to submit a copy of your CV (maximum 4 pages) and a Cover Letter detailing how you meet the criteria set out in the person specification.

All of the fields are required unless stated.

Once you have submitted your application you will receive an automated email from ‘RNCM Website’ confirming your Application Form submission for this role.

Please note that applications received after the deadline will not be submitted to the panel.

If you have any queries please contact our Human Resources department via email at Recruitment@rncm.ac.uk

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.  Some applicants may require sponsorship from the College and a visa from UKVI to take up the role if successful. More information on this can be found here: https://www.gov.uk/check-uk-visa

The RNCM is committed to safeguarding and we prioritise creating a safe and secure environment for everyone.  We seek individuals who share in our commitment to safeguarding and are willing to uphold these principles in all aspects of their work.

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