Windows Services Engineer

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The Windows Service Engineer is a role within the Operations Team. The Operations Team is primarily responsible for on-prem and cloud hosted Microsoft services. These services include supporting, securing, configuring, and maintaining: Windows Server and associated infrastructure, Microsoft 365 services, Entra ID and Active Directory, and Microsoft SQL Databases.

The Operations Team is part of a wider Enterprise Technology Services team that provides support on backend infrastructure, such as Networking, Datacentre, Telecoms, Linux and Endpoint devices.

Responsibilities

Provide detailed technical knowledge on a range of core service-delivery systems, including (but not limited to) basic Windows Server operations, backup, patching, databases and ancillary Microsoft products/services such as Active Directory, Group Policies, DNS, Office 365 and Entra ID.

Person Specification

You will be familiar with the above technologies and their interaction with the Microsoft Windows desktop operating systems.

The Operations Team is looking for a self-confident technologist, that can manage their time, work with diverse systems, is capable of communicating effectively, and can work both on their own and as part of a team.

The person should hold an MCSE or MCP(s) in relevant technical areas, or hold demonstrable technical knowledge gained through experience and participation in project related work.

Experience with Microsoft Office 365 including Exchange Online, Microsoft Teams, One Drive for Business and SharePoint Online is essential.

Additional Information

Closing date: 18th May 2025 at 11:59pm.

The selection process will involve an interview and an assessment/exercise. Further details will be confirmed at the interview stage. The test will be a question and answer computer session covering the various technologies used in the role.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants.

At City St George’s, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Regardless of where colleagues are working, City St George’s, University of London’s premises will be their primary and contractual place of work.

The University of business, practice and the professions.

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