Campus Quality Assurance Manager

The role

Campus Division manages and operates the UK’s 11th largest Higher Education estate, supporting 30,000 staff and students across 340+ buildings and extensive outdoor spaces. Our team of 900 skilled professionals—including tradespeople, engineers, and administrators—ensures our campus runs smoothly and efficiently.

The Campus Health, Safety, and Quality Assurance Team provides expert guidance to help the division comply with University policies, industry standards, and UK health and safety laws. We collaborate closely with the University's central Safety and Health Services and other departments to maintain a consistent and high-quality approach to safety and compliance.

We are seeking a Quality Assurance Manager to lead the development, implementation, and management of quality assurance (QA) systems across the Campus Division. This role is key in ensuring our ISO 9001 Quality Management System meets the highest standards while driving continuous improvement in compliance, safety, and operational excellence.

What will you be doing?

As the first point of contact for all quality assurance matters within Campus Division, you will work closely with senior management, stakeholders and contractors to establish and embed best practices and enhance our QA framework. You will represent the Health, Safety & Quality Assurance (HSQA) Team in key meetings and forums, shaping policies and processes to ensure compliance with regulatory and industry standards.

The role will include:

• Leading and managing ISO 9001 quality assurance processes, ensuring alignment with compliance requirements
• Monitoring and improving QA systems, including audits, SOPs, and continuous improvement initiatives
• Advising and supporting teams across the division, driving best practices in quality management
• Engaging with stakeholders including contractors, senior leadership, and regulatory bodies to develop and implement QA improvements

Championing a culture of quality and safety, embedding robust processes that enhance efficiency and compliance.

You should apply if

You have proven experience in developing and maintaining quality management systems, including conducting risk assessments and internal audits. Expert knowledge of quality systems, particularly in estate management and ISO 9001, is essential. You should also have a track record of implementing procedures and delivering staff training on quality assurance processes, ensuring a high standard of compliance across a complex operational environment.

This is a fantastic opportunity for a detail-oriented and proactive professional to make a lasting impact on one of the UK’s largest higher education estates. If you're passionate about quality assurance and continuous improvement, we’d love to hear from you.

Additional information

For informal queries about the role, please contact Steven Coombes - Head of Campus Health, Safety and Quality Assurance on steve.coombes@bristol.ac.uk.

This advert will close at 23:59 UK time on Wednesday 12th March.

You can learn more about our Campus Innovation department and hear some of our staff stories via our careers microsite.

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.

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