Change Manager

The Role
We are seeking an experienced Change Manager to join our Strategic Portfolio Office (SPO) at Kingston University. This key role will help successfully embed strategic change and improvement and support the delivery of our Town House Strategy. As a “change champion,” you will help ensure that our change initiatives are embraced, embedded, and impactful, aligning with both the operational and cultural goals of the University.

As a Change Manager, you will contribute to a comprehensive change management methodology, working with various departments to ensure consistency, transparency, and engagement at every stage. You will deliver robust employee engagement in ways that foster an inclusive, collaborative culture. You will work closely with internal stakeholders, supporting colleagues engaged in review and change to deliver meaningful, university-wide change initiatives that positively impact staff and students.

The Person
To succeed in this role, you should have:

• Degree, HND, NVQ 4 qualified or equivalent in relevant subject/relevant formal training, plus a number of years' experience in similar or related roles.

Or:

• Significant vocational experience, demonstrating development through involvement in a series of progressively more demanding relevant work/roles, and the acquisition of appropriate professional or specialist knowledge.
• Change Management certified practitioner (e.g. APMG Practitioner certificate in Change Management or similar).
• Experience of supporting change initiatives of varying sizes and types that have had a strategic in fluence and impact in a university or similar organisation.
• Resilient and enthusiastic in the initiation and delivery of operational and process improvement change.
• Ability to establish processes and procedures and successfully implement them.
• Innovative and solution driven thinker.
• Experience of successfully building effective and collaborative relationships and managing stakeholders at different levels within an organisation in order to negotiate and influence outcomes.
• Solid organisational skills including attention to detail and multi-tasking skills.
• Excellent analytical and problem-solving skills.
• Excellent written and verbal communications skills.
• Personable, able to balance good relationship skills with a structured approach and the ability to have difficult conversations if needed.
• Demonstrable ability to develop and deliver effective working relationships with colleagues across services and the wider university community, within either a traditional or matrix environment.
• A resilient, flexible, people focused, and motivated individual with a pragmatic approach to overcoming challenges and delivering solutions.

Directorate/Function
Working within a newly created Strategic Portfolio Office (SPO), the office also sits within a newly established Strategy, Performance and Communications Directorate. As well as the SPO, this Directorate includes staff working in Planning and Performance, and Brand, Communications and Public Affairs.

Further Information
This is a full-time, permanent position with a starting salary of £44,154 per annum.

Interviews are expected to be held on Tuesday 11th February 2025.

For informal enquiries, please contact Myfanwy Davies, Chief of Staff.

We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.

We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities.

Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week.

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