Programme Administrator - Business & Law Faculty

Are you keen to work with students and teaching staff to support an excellent learning experience and student attainment? Do you have a strong customer service focus and administrative experience? Birkbeck, University of London, is seeking a Programme Administrator (maternity cover) to start next year in 2025.

Birkbeck is celebrating its 200th year and student experience is key to our next century. As Programme Administrator within the Faculty of Business & Law, you will be part of a team supporting students and teaching staff in the delivery of academic programmes.

You will work closely with academic staff, and other professional services staff, and will:

• Support the delivery of modules and programmes of study, dealing effectively with college processes, systems and procedures.
• Deal with student queries and concerns sympathetically and effectively, in all cases, following college policies and procedures to ensure a consistent and high-quality student experience.
• Support student success and wellbeing.
• Provide administrative support and support Faculty activities.

To be successful as Programme Administrator, you will:

• Be flexible and able to work as part of a team on a variety of projects, using strong organisational skills.
• Be able to work collaboratively and cultivate excellent working relationships.
• Have excellent communication skills, attention to detail and experience of administration, preferably in an education setting.
• Be comfortable using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), though training will be provided.

If this sounds like the next challenge for you, then we would love to hear from you!

Contract
Fixed-term, 14-month contract until April 2026 (maternity cover). Full-time (35 hours a week) Monday-Friday 10-6pm with hybrid working, and two days a week in the office. Please submit an application form for consideration.

Closing date: Friday 10 January 2025.
Interview date: Friday 17 January 2025.

Salary and benefits
£30,292 rising to £33,862 per annum which is Grade 4 of the College's London Pay Scale. Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Bloomsbury, Euston, London.

The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.

Enquiries
If you would like to know more about the role, please contact Nimali Udukalage, Programme Manager at n.udukalage@bbk.ac.uk.

If you have technical issues or difficulties using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

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