Accounts Receivable Assistant

About the role

An exciting opportunity has arisen for an Accounts Receivable Assistant to join the vibrant and busy Income Department within Imperial College London.

We are seeking a highly organised, enthusiastic and motivated individual to join the Accounts Receivable Team to deliver a high quality service with professionalism and first class customer care.

• The post holder is responsible for the creation, credit checking, and maintenance of accounts, inputting and distribution of invoices and sundry documentation and the receipting, processing, and allocation of payments and refunds to College using a variety of payment systems and Oracle.
• To understand and use of the income modules within the Oracle Financial system, interrogating the on-line bank statements to identify and locate payments allowing the bank reconciliation process to take place.
• To liaise with our internal and external customers via telephone, email and in person relating to accounts, billing, and incoming payments.

What you would be doing

The main duties of the post will include:

• The creating, maintenance and credit checking of new accounts within the finance system and CID generator by using Credit Reference Agencies, company financials, and other sources to help determine risk levels and undertake due diligence or seek necessary approvals.
• Inputting of ad-hoc Invoices, adjustments and credit memo’s from relevant departments confirming details are correct, attaching scanned images of backing documentation where applicable and liaising with VAT team to confirm applicable rates.
• Using various systems, including banking portals, Pay360, Oracle, Flywire, and Convera to manage the end-to-end processing of payments.
• Investigating unapplied receipts held within various suspense and deposit accounts and communicating with remitters or internal customers to determine correct posting.
• Processing refunds to students, funders and other customers via the appropriate methods ensuring proper approvals are in place.
• To support students via phone, email, virtual meetings, or in person with payment queries
• To support internal and external customers via phone, email, virtual meetings, or in person with billing, account maintenance, banking, or payment queries

What we are looking for

• Working knowledge of MS Office products
• Excellent client and customer service skills

What we can offer you

• Opportunities to develop through training and experience
• Variation of tasks and activities
• The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity
• Benefit from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)
• Get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme
• Interest-free season ticket loan schemes for travel
• Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.

Further information

Should you require any further details on the role please contact:

Delana Joseph – delana.brown@imperial.ac.uk

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