Facilities and Services Site Assistant

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

We have an exciting opportunity to join the Graduate Accommodation team in the Estate Services Department as a Facilities and Services Site Assistant working on site.

Estates Services is responsible for the management of Oxford’s 450 buildings, University Parks and Gardens, Wytham Woods and commercial, agriculture and residential land. Our values include being open, honest and fair, we listen, and to show courtesy and respect to our staff.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days annual leave
• A comprehensive range of childcare servicesFg
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

The University also runs an enormous amount of social groups and sports clubs for those looking for more than just a great place to work.

About the Role

As Facilities and Services Site Assistant, you will report to the Facilities and Services Site Manager.  You will be based at Castle Mill, but you may provide cover for other Graduate Accommodation sites in Oxford on occasion.

You will act as the first point of contact for residents and contractors on the University’s Graduate Accommodation sites, responding to and triaging maintenance issues, ensuring accommodation is ready for new tenants and checking them into and out of their accommodation.

You will also be responsible for testing the fire alarm systems and keeping the necessary records, assisting with health and safety reviews and on occasion, undertaking general minor repairs including painting/touching up, unblocking sinks/showers and adjusting washers on taps.

About You

To be successful in this varied and interesting role, you will need to be someone who strives for excellence and enjoys providing high quality customer service, whilst also ensuring what you deliver is completed in a safe way.

You will be computer literate, have great communication skills, and be confident in your ability to communicate with students, contractors and University staff with courtesy and politeness. You will also have a positive attitude with a flexible and adaptable approach to your work, and be comfortable when priorities suddenly need to change.

Ideally you will be comfortable with basic maintenance tasks, however training will be provided.

How to apply

To apply for this position, please submit the following documents as part of your online application:

• Covering letter / supporting statement detailing how you meet the criteria for the role as set out in the job description
• Curriculum vitae (CV)
• Contact details of two referees (only contacted if you are successful)

Only applications received before 12 pm on Wednesday 27 November 2024 can be considered.

Interviews will take place in person on the week commencing 2 December 2024.

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