Business Systems Analyst and Developer

About us

We are one of the world’s leading research centres for the study of prions and their wider relevance to neurodegenerative disease with a growing research activity in Alzheimer’s disease (www.prion.ucl.ac.uk).

The Institute is highly multidisciplinary with close integration of structural and molecular biology, genetics, cellular and animal models, small molecule and immuno-therapeutics and clinical research.

About the role

The Business Systems Analyst/Developer will lead the development of new features and ensure continuous improvement and support for our Unit's in-house applications. In this pivotal role, ownership will be taken of crafting a coherent and reliable system, meticulously aligned with the specific needs of our users. The applications under the purview of this role include Tissue/Sample Management and Tracking, a Training Records System, and Biological Services Animal Management and Reporting. These systems are designed with a keen awareness of compliance with the Human Tissue Act regulations and guided by the principles entrenched in the Animal Scientific Procedures Act.

About you

The objectives of the post are:

• Develop a deep understanding of the existing in-house applications.
• Address customer inquiries via a helpdesk ticketing system.
• Collaborate with any external consultants and the users to identify the root cause, and ultimately resolve technical issues surfaced by users.
• Drive forward various support initiatives, including documentation improvements and other initiatives to enable customers to independently resolve their issues.
• Innovate and implement new features, aligning seamlessly with the intended functionality outlined by the management team.
• Applying web development skills for customisations, such as embedding scripts into iframes on the content management system (CMS), for updating and managing and functionality of the Institute’s intranet and internet websites, ensuring they meet user needs and comply with Institute standards.

Additional Information:

• A job description and person specification can be accessed at the bottom of this page.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits.

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Athena Swan Status Statement

Our department holds an Athena SWAN Bronze award, in recognition of our commitment to advancing gender equality.

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