Campus Support Duty Officer - Nights

About us:

UWE Bristol is an ambitious university. Together, our people are working hard to advance knowledge, inspire people and transform futures. We are looking for people with the skills and ambition to help us achieve those aims.

About you:

We currently have a vacancy for a Duty Officer on nights. The post is a permanent appointment working 12 hour night shifts which are 7pm to 7am on a 4 on, 4 off shift pattern. Due to the shift patterns and the need to ensure 24/7 cover at each campus and outer sites, it is not possible for this post to be a job share opportunity.

• D16 basic salary: £26,038
• Contractual overtime: £3,318
• Weekend working allowance: £4,223
• Unsocial hours allowance: £4,913
• Plus 2 hours TOIL per week

The salary and allowances shown above are for 40 hours per week however the post is an average of 42 hours per week, therefore this post attracts 2 hours time off in lieu (TOIL) per week which is pre-programmed into the rota.

UWE Bristol operates across 3 main campuses, Frenchay, Glenside and City Campus and you will be expected to work at any of these sites.

The role includes the following duties:

• To support the security supervisor and to coordinate the response to incidents, including emergency response in the absence of the security supervisor.
• To provide friendly, courteous, efficient and effective front-line assistance to students, staff and visitors, upholding high standards of customer service and being an ambassador for the University.
• To respond appropriately / provide rapid response on foot or by vehicle to University security and emergency situations, including first aid response, and calls requesting assistance of the Emergency Services.
• Deal with potentially challenging or distressing situations and make appropriate decisions in line with University policies and procedures. Be impartial, objective and professional at all times and remain polite and courteous.
• To assist with the implementation of all University emergency procedures and liaison with the emergency services, including carrying out searches of University premises, vehicles, staff or students as dictated by operational circumstances.
• To deal with intruders/unauthorised persons/disorders, where necessary escorting them from University premises and escalating in line with documented procedures
• Respond to and operate University security technology, e.g. CCTV, access control, intruder detection, panic alarms etc.
• Carry out Control Room duties in a professional manner and in line with relevant codes of practice.
• To play an active role in special events within the University such as Open Days, official visits, award ceremonies and conferences as directed.

The successful candidate must have: a good standard of general education, or can demonstrate experience of security in a similar relevant role in a large organisation and be First Aid at Work trained or willing to be trained.

Why UWE Bristol?

In addition to progressive pay rates, we offer a wide range of employee benefits including generous annual leave and pension schemes as well as opportunities for training and personal development.

We particularly encourage applications from Black, Asian, Multiple Heritage or racially minoritised candidates as we are currently under-represented in these areas within UWE Bristol, however all appointments are made strictly on individual merit.

Further information

This is a full-time, permanent post.

If you have any queries or would like an informal discussion please contact Head of Security sharon2.evans@uwe.ac.uk

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