Change Manager

Location: South Kensington and White City Campuses and Hybrid working

About:

The Strategic Programmes and Change team manages change management, project management, operational improvement, process mapping, data, and communications. It is organized into three key areas:

1. Strategic Portfolio: Manages planning and prioritization, delivering a strategic roadmap to align programmes and projects with strategic objectives.
2. Strategic Service Design: Enhances the quality and interaction between students, academics, researchers, and professional service providers, focusing on improving the end-user experience.
3. Strategic Change: Addresses the people and cultural aspects of change, enhancing organizational agility and supporting staff in adopting changes in line with Imperial's new strategy.

Job Summary

As a Change Manager you will be joining Imperial at an exciting time. Our Strategic Programmes and Change Team is expanding and will lead change activities across a range of programmes at Imperial. Imperial is recognised worldwide for being at the forefront of education and research and, at the foundations of our academic excellence, our professional staff play an essential role. 

Your focus will be on the people and cultural aspects of change and you will be involved in improving our organisational agility to adapt and respond to change as we progress our ambitious new Imperial strategy. 

You will be supporting an ambitious piece of work to replace Imperial’s ERP system and deliver improved HR, Finance and post-award Research services. For this programme, you will prepare, equip, and support individuals and teams moving through changes, ensure business readiness, and help staff to move from the ‘current state’ to the ‘future state’, alongside implementing reviews to ensure changes are both successful and embedded.

Duties and responsibilities

The Change Manager is accountable for delivery of the change activity related to the ERP Programme.

The role focusses on ensuring change management activities for the relevant workstreams are delivered successfully and in a timely manner. You will also carry out change impact assessments and contribute to the development of the change management plan, communications and engagement strategies, organisational readiness assessments, benefits and success realisation plans. You will manage specific organisational relationships, as well as co-ordinating change champions (or similar) in those areas. As part of a wider change team, you will together align the change management effort across the organisation.

At the individual level, you will be managing personal transitions, communicating, diagnosing gaps, identifying the actions needed to help staff transition to the future state together with preparing sponsors and managers for their roles in supporting those transitions. 

Essential requirements

• Educated to at least degree level or equivalent professional qualifications
• Prosci® Change Management Practitioner qualification or similar
• Ability to agree and follow a change approach and plan for programmes and projects
• Flexibility to work in ambiguous situations, highly matrixed environments, and support other cross program work-streams
• Ability to clearly articulate and tailor messages to a wide range of audiences/seniority
• Ability to influence others and move toward a common vision or goal

Further Information

This is for four Full Time Fixed-Term roles within the Strategic Programmes and Change department. Successful candidates will split their time between the South Kensington and White City campuses as needed. This is a hybrid role, with staff expected on campus at least two days per week.

Closes: 15^th July 2024

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