Hospitality Administration and Systems Manager

Shape the Future of Student Dining and University Events: Hospitality Administration and Systems Manager

Are you an experienced leader passionate about optimising administrative systems and driving operational efficiency? Do you excel in managing complex IT systems and implementing strategic solutions that enhance service delivery? If you’re ready to shape the future of University hospitality operations with a focus on seamless administration and technology, then this is your role!

In this key role, you will oversee the integration and management of Hospitality IT systems, administrative functions, and financial monitoring, while leading a team that ensures the smooth delivery of an exceptional Hospitality service across our 3 campuses.

Make a difference

• Lead your team, providing support, guidance, and performance management.
• Drive the optimisation and strategic development of Hospitality IT and administrative systems within Hospitality Services.
• Support the Financial performance of the service, including P&L monitoring, invoice management, and budget tracking, ensuring accuracy and alignment with finance targets.
• Support event coordination and internal/external marketing initiatives, enhancing the profile of Hospitality Services across all channels.
• Implement and improve processes to enhance operational efficiency, contributing to the continuous improvement of services.
• Monitor and report on key sustainability indicators.

You'll thrive if you have:

• A passion for the hospitality industry and a commitment to providing exceptional service.
• Strong expertise in managing Hospitality IT systems (e.g., Kinetics, Procure Wizard, Agresso) and using data to drive operational improvements.
• Proven experience leading professional services teams focusing on performance management and team development.
• Experience in financial oversight, including working to Financial targets , purchase orders, and using accounting systems.
• A proactive approach to planning and implementing Hospitality specific policy and process improvements within a large, dynamic service.
• Excellent communication skills and the ability to collaborate with internal and external stakeholders
• A strategic mindset with experience in Hospitality specific data analysis, business intelligence, and reporting.
• Knowledge of Hospitality health & safety regulations and the ability to ensure compliance across all activities.

We Offer:

• A competitive salary and benefits package, with a 37-hour week
• The opportunity to make a real difference in the lives of our students.
• A good work-life balance with a generous leave allowance.
• Opportunities for professional development and career growth.
• Access to student discounts and benefits, including cycle-to-work schemes, discounted gym memberships and more

Join us and shape the future of student dining! Apply Today!

This post is based at our lively Frenchay campus.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community.

We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we welcome applications from those who identify as having a disability.

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