Education Support Assistant

Education and Academic Services

Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Assistants to join our dynamic Education Support team. 

We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University.  We would love you to join us on this journey!

• Do you enjoy direct contact with people?
• Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
• Do you enjoy providing administrative support?
• Are you fantastic at organising, communicating and making things run smoothly?
• Do you want to work for an excellent employer with some fantastic career and training opportunities?

If so, our Education Support Assistant roles in Education and Academic Services could be for you.

Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.

Interview Details:

Interviews dates is planned for the 4^th of April 2025. Please note that interviews are held on campus and we are unable to accommodate virtual interviews due to the needs of an on campus requirement for this role.

About the Role:

As key members of the Education Support team on either our Streatham or St Luke’s campuses, you'll be part of a Hub Team, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.

Responsibilities:

• Provide advice, guidance, and administrative support to students and staff.
• Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
• Flexibility to work across various service areas and Information Point locations within the University.

About You:

We are looking for dynamic and committed individuals with:

• Strong desire to build a career in administration and customer services.
• Experience working independently and as part of a team.
• Excellent customer service skills.
• Adaptability in a culture of change and growth.

How to Apply:

To be part of our team, visit www.exeter.ac.uk/jobs and apply online.

These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as for up to four days per week whilst training is completed.

Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.

Please ensure you read the Job Description and Person Specification for full details of this role.

Further information

For an informal discussion about the role, please contact Dom Brendell: d.brendell@exeter.ac.uk

Join us in shaping the future of education at the University of Exeter!

Advert information