Research and Clinics Administrator

Location: Aston University Main Campus

An exciting opportunity has arisen to join the Operations Team in the Institute of Health & Neurodevelopment (IHN), a University Research Institute in the College of Health and Life Sciences.

You will be responsible for providing full administrative support to academic research in the Institute as well as supporting the health clinics operating out of IHN. Aston Institute of Health and Neurodevelopment (IHN) has a child-focused research programme that delivers a new understanding of development and disease and the interventions that will make a difference. Aston University Imaging is an integral part of IHN and provides clinical and commercial MRI and MEG scanning services (https://www.aston.ac.uk/research/hls/ihn).

Operating IHN reception with the IHN Clinics Administrator you must have outstanding customer service skills. You will be the first point of contact for patients, visitors, research participants and students contacting and visiting IHN. You will be responsible for liaising with IHN academic and clinical staff, NHS Trust personnel, commercial partners, and consultants to respond to enquiries, manage appointments, and ensure the smooth running of the research and clinics. You will also be involved in servicing the Research Management meetings which can include creating agendas, taking detailed notes and writing minutes.

Educated to A level or equivalent, with at least a Grade C in GCSE Maths and English, you will have substantial administrative experience within the higher education or healthcare sector. Excellent written and verbal communication skills are essential for the role, along with the ability to work without close supervision.

This role is campus based, with some flexibility to work from home, and working hours are fixed around core research and clinic hours.

For further information and informal discussions about this post, please contact Karen Crowdy (Director of Research Strategy and Operations, IHN). Email: k.a.crowdy@aston.ac.uk. 

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment.

What we offer:

• Aston University is a vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Hybrid working is possible for this role, which means working both on campus and from home depending on the activity. Further information on hybrid working can be found here.
• Excellent training and development opportunities.
• A generous annual leave scheme with 25 days bookable leave and a further 13 days of bank holiday and University closure days.
• Everyday discounts to a number of activities and retailers.
• Great family-friendly policies.
• On-site gym and pool with discounted staff membership available.
• Further information on our Benefits and Rewards can be found here.

The salary being offered for this role does not meet the minimum threshold required to sponsor new applicants to the Skilled Worker visa route. For candidates who do not already have a Skilled Worker visa, it is unlikely that Aston University will be able to offer sponsorship under this route. Please click here to see the Home Office guidance for more information.

If you are already in the UK with an existing Tier 2 or Skilled Worker visa, please contact hr_immigration@aston.ac.uk to discuss if the role will meet the eligibility criteria for Skilled Worker sponsorship.

Closing Date: 23.59 hours BST on Monday 07 April 2025

Interview Date: Tuesday 29 April 2025

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