Friends and Patrons Membership Manager

Location: Oxford Botanic Garden, Rose Lane, Oxford, OX1 4AZ and Harcourt Arboretum, Oxford Lodge, Peacock Gate, Nuneham Courtenay, OX44 9PX

About us

Our mission at Oxford Botanic Garden and Arboretum is to use our living collections to communicate to the widest possible audience how our future depends on plants. The Friends of Oxford Botanic Garden & Arboretum has around 3000 members, and their activities help to raise vital funds to support the work of Oxford University Botanic Garden and Harcourt Arboretum.

About the role

You will have responsibility for managing the membership programmes, membership communications, and creating and coordinating events and activities. You will line manage an administrative officer who will support the logistical elements of the different membership schemes. You will expand the membership, maintain and improve all the membership materials and communications and work to implement an effective membership renewal programme.

This is a permanent, part-time position, working 22.5 hours per week (0.6 FTE). 

About You

Educated to at least degree level, you will have substantial experience of working within a successful membership scheme or similar commercial venture. You will also hold event and line management experience, as well as a strong working knowledge of GDPR and Gift aid regulations. 

What We Offer

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans 

More information is available at https://hr.admin.ox.ac.uk/staff-benefits 

Diversity

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave. 

How to apply

You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. Both documents must be submitted to be considered. 

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Heidi El-Megrisi, Head of Operations. General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk). 

Only applications received online by 12.00 midday (BST) on Monday 31 March 2025 can be considered. Interviews are expected to take place during the week commencing Monday 21 April 2025.

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