Housing Officer, Applications and Allocations

Expected Interview date: w/c 3^rd March 2025

Expected start date: March/April 2025

About the role

We are seeking to appoint a Housing Officer within our Applications and Allocations team. In this role, you would be responsible for providing accurate and up-to-date information, advice, and guidance to students who are applying for university-managed accommodation. You would also act as a liaison between students and operational teams, ensuring any queries or requests regarding accommodation are addressed promptly and efficiently.

You will assisting students in understanding the accommodation options available to them, eligibility criteria, application processes, and deadlines. Address any student concerns or questions related to their accommodation application or specific needs, and ensuring they receive clear and helpful responses.

You will assist in the processing of accommodation applications, ensuring that all necessary documentation is complete and accurate and you will Ensure that all student accommodation data is up to date and stored correctly, adhering to current GDPR regulations.

About you

Ideally you will have a combination of strong interpersonal skills, attention to detail, and the ability to manage multiple tasks effectively. As you will be interacting with Students and internal teams on a regular basis, being clear, professional and approachable is key. As you will be dealing with a range of queries and requests you’ll be resourceful and quick thinking to resolve issues. Due to the nature of the role being organised and focused on the detail is key. We are looking for someone who can be empathetic and patient along with someone who is a team player.

About our Division

Please find further information regarding the division at: 

Estates, Facilities and Commercial Services: University of Sussex

Why work here

Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme. 

Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it’s our people that make us great and we want you to be part of that.

Find out more about our reward and benefits package.

Find out about our equality, diversity and inclusion

Further Key Information

Please contact Jason Lucy at JJ.Lucy@sussex.ac.uk for informal enquiries.

For full details and how to apply please click the 'Apply' button, above.

The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.

The University requires that work undertaken for the University is performed in the UK.

Visa Sponsorship Queries: This role is not eligible for sponsorship under the Skilled Worker route.

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