Innovation & Knowledge Exchange Support Administrator

Join our dynamic team at Birkbeck, University of London, as an Innovation and Knowledge Exchange Support Administrator.

As a key player in our Innovation Support Unit, you'll be part of a team dedicated to delivering Lifelong Learning and Continuing Professional Development programmes. This role is crucial in preparing and managing courses and events, ensuring a seamless experience for learners and staff alike.

As an Innovation and Knowledge Exchange Support Administrator, you will:

• Lead course management and enhance learner experiences.
• Provide guidance to learners on course details, enrolment, and policies.
• Establish and manage systems for course logistics and assessments.
• Produce and maintain course documentation and publicity materials.
• Offer on-campus support and ensure smooth course and event delivery.
• Train and supervise new staff in relevant procedures and systems.

For the Innovation and Knowledge Exchange Support Administrator role, we are looking for someone who has:

• A strong understanding of customer service in education.
• Excellent planning, organisational, and communication skills.
• Competence in MS applications and virtual learning environments.
• Experience in supporting the production of learning materials.
• A-level education or equivalent professional experience.

If you're ready to make a significant impact in the field of lifelong learning and professional development, we want to hear from you. Apply now to become an Innovation and Knowledge Exchange Support Administrator and be part of our innovative team at Birkbeck.

If you have experience in roles such as Course Administrator, Learning Coordinator, Education Support Officer, Training Administrator, or Programme Support Assistant, this role could be the perfect fit for you - apply today.

Salary and benefits:
£18,482 rising to £20,608 per annum - actual salary, (0.6 FTE), FTE £30,803 to £34,346 per annum - pro-rated. Grade 4 on the College's London Pay Scale which includes a consolidated London Weighting Allowance.

Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Bloomsbury, Euston, London.

Contract:
Open-ended, permanent contract. Part-time (21 hours a week). Hybrid and flexibility offered, one day on site must include Tuesday. Please submit a CV for consideration. Closing date: Thursday 6 March 2025. Interview date: Thursday 20 March 2025.

Enquiries:
If you would like to know more about the role, please contact Polona Kocijancic, Innovation and Knowledge Exchange Support Manager, at p.kocijancic@bbk.ac.uk.

If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

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