User Experience Librarian

About the role

Join us at the Bodleian Libraries as a User Experience Librarian and be instrumental in creating a welcoming and engaging library environment that meets the needs of our diverse user community. This is an exciting opportunity to improve the user experience of the Bodleian Libraries by designing, undertaking, analysing and reporting research into the experience of our users.

As part of the small, friendly, supportive Assessment Team, you will undertake user experience research in support of Strategic projects, for example user testing developments of existing resource discovery tools; researching user needs from new library services; and supporting colleagues to undertake and embed local user experience research into the comfort of physical library spaces.

This a part-time, fixed-term position, working 15 hours per week (Tuesday and Friday) for 21 months. The role is office based, with the option to work occasionally from home.

There may need to be some occasional flexibility to undertake interviews outside standard office hours, depending on the availability of users.

The User Experience Librarian role is filled by 2 post-holders: 0.6FTE existing postholder and this 0.4FTE postholder. These postholders work collaboratively and co-operatively to deliver the responsibilities of the role.

About You

You will have expertise and experience undertaking qualitative research, including qualitative data analysis following grounded theory methods (or similar e.g. history research methods) and strong knowledge of user experience principles, techniques and methodologies.

You will have excellent communication and collaboration skills, with the ability to connect, build trust with, and work effectively with diverse user groups.

You will have a postgraduate degree in librarianship/information management/psychology/anthropology/another social science subject (or equivalent experience) and a strong customer service ethos with the ability to identify opportunities for improvement and advocate for change.

How to apply

You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.

Are you excited about this role but feel you don’t meet every requirement? Studies show that some groups of people are less likely to apply for jobs unless they match everything, not just the essential criteria. If your experience doesn’t perfectly align but this is your dream role, please do apply. You may be just the right candidate for us.

The Chair of this recruitment panel will be Dr Frankie Wilson, Head of Assessment, who can be contacted with enquiries relating to the role (frankie.wilson@bodleian.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

Please discuss secondments with your line manager in the first instance, as you must have their agreement that you can be released for a secondment before you submit an application. https://hr.admin.ox.ac.uk/secondments

Only applications received online by 12.00 midday on Tuesday 21 January 2025 can be considered. Interviews are expected to take place during week commencing Monday 3 February 2025.

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