Quality Manager - Assurance and Enhancement

Do you have experience of managing quality and standards in higher education? Would you like an opportunity to support the development and delivery of Birkbeck’s Education and Student Experience strategy?

Birkbeck, University of London, is seeking an experienced Quality Manager to manage, develop and implement the University's quality assurance and enhancement framework.

This new role is based within an expanding Quality Team within Academic Standards and Quality (part of the new Education and Student Experience Directorate) and you would work closely with academic and professional service colleagues across Birkbeck.

As the Quality Manager, you will:

• Manage and develop Birkbeck’s academic quality assurance framework, including module and programme approval and amendment, periodic reviews and quality monitoring, and the management of external examiners and other subject specialists.
• Support the maintenance of academic regulatory, policy and governance arrangements, including undertaking regulatory and policy review and acting as secretary to committees and sub-committees as determined by the Head of Academic Standards and Quality.
• Provide advice and guidance on quality assurance systems and processes so they operate effectively and efficiently.
• Provide regular updates and develop and deliver training to staff across the institution in matters pertaining to academic quality and standards.

To be successful in the role of Quality Manager you will:

• Have experience in managing quality assurance and enhancement in higher education, particularly data-driven approaches to quality.
• Have the ability to manage complex workloads, working with staff at all levels to ensure centrally agreed policy is implemented and adopted fairly and consistently.
• Have excellent oral and written skills with the ability to produce clear policies, procedures reports and presentations with confidence.
• Be proactive in identifying areas for development and enhancement.
• Be comfortable working with and advising staff at all levels across the institution.

With the arrival of our new Vice Chancellor, Professor Sally Wheeler, earlier this year, this is an exciting time to join Birkbeck as we look to the future and work to implement our vision for high quality flexible education for our diverse student body.

If you are passionate about higher education; maintaining and enhancing academic standards and quality, we want to hear from you.

Salary and benefits:

£43,265 to £49,324 per annum, (rising to £43,636 - £49,683 from March 2025), Grade 7 of the College's London Pay Scale which includes London Weighting Allowance.

Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Euston, London.

Contract:

Open-ended, permanent contract. Full-time (35 hours a week). Flexible and hybrid with at least two days a week on site. Please submit a CV for consideration. 

Closing date: Sunday 19 January 2025;

Interview date: Monday 27 January 2025.

Enquiries:

If you would like to know more contact:

Casey O’Connell, Head of Academic Standards and Quality c.oconnell@bbk.ac.uk

If you have difficulty using the recruitment portal, contact jobs@bbk.ac.uk providing your name and the job reference number of the position.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes -www.birkbeck.ac.uk/jobs

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