Student Engagement Officer

Hours: Part-time (0.6 FTE). Occasional weekend work required for introduction/open days.

About us: 

We are the UK’s leading acupuncture teaching institution, located in the heart of York with excellent transport links. In addition to our BSc in Acupuncture, we provide MSc programs in Nutrition and Chinese Herbal Medicine. As part of our charitable mission, our busy teaching clinics offer subsidised treatments to the local community.

Job Description:

We are seeking an enthusiastic and proactive Student Engagement Officer to join our Admissions team. The successful candidate will play a crucial role in enriching student’s onboarding experience. You will be responsible for maintaining applicant student engagement throughout the admissions process, to scheduling agreed marketing communications to support the recruitment and admissions journey, and for implementing bespoke marketing and communications interventions to enhance conversion from initial enquiry through to enrolment.

Our ideal candidate excels at building strong relationships with prospective students, enjoys working creatively to develop new and exciting engagement opportunities for applicant students, and has experience of delivering the applicant student journey, within a UK higher education environment.

Essential skills & experience:

• Bachelor's degree in relevant field.
• Excellent communication skills and a genuine understanding of the needs and requirements of applicant students.
• Ability to engage applicant students from across the healthcare sector, including mature students and students from a wide range of backgrounds.
• Experience of delivering applicant student engagement activities and communications in a UK higher education environment.
• Familiarity with the UCAS system and how student engagement can impact on conversion.
• Ability to think creatively and to design and deliver exciting engagement activities and communications for students.
• Strong analytical skills and the ability to interpret data. 

Key Responsibilities:

1. Maintaining applicant student engagement throughout the admissions process.
2. Develop and deliver exciting applicant student engagement activities and communications.
3. Develop statistical data analysis and qualitative analysis of applicant student feedback, to inform activities and communications to impact on conversion.
4. Schedule agreed marketing communications to support the recruitment and admissions journey.
5. Implement bespoke marketing and communications interventions to enhance conversion from initial enquiry through to enrolment.
6. Ensure the consistent delivery of brand identity and good practice in delivering communications.

Application process: Please submit your CV and a covering letter (via the ‘Apply’ button above) explaining how your skills and experience will add value to the NCA in this role. Note that we can only consider candidates authorised to work in the UK.

For an informal conversation about this role, contact the Principal & CEO at emmaheathcote@nca.ac.uk 
For questions about the recruitment process, contact us through our website: https://nca.ac.uk/contact/college-enquiries 

Interview Dates: Shortlisted candidates will be contacted by Friday, 10^th January 2025. First stage interviews will be held online. Second stage interviews will be held face-to-face in York (date TBC).

Northern College of Acupuncture | Registered Charity Number: 1081184

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