Insight and Reporting Analyst

Full time starting salary is normally in the range £35,880 to £45,163 with potential progression once in post to £47,874.

The Development and Alumni Relations Office (DARO) exists to support the University of Birmingham’s academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research trials, supporting student bursaries, mentoring students, and providing internships.

This new role in DARO will lead on providing insight and intelligence utilising reporting tools to guide, influence and drive strategic and operational activity. Long-term, the role will lead on the development, delivery and maintenance of a suite of live reports (using PowerBI). In the short term, the role will produce regular static reports on key KPIs and metrics whilst working with the Head of CRM, Data and Insight to develop the capabilities of CRM and related integrated systems in readiness for BI reporting. The role will also be responsible for developing skills across DARO to utilise the functionality of PowerBI whilst building an understanding of the importance of data as an asset through analytics and reporting. Alongside this, the role will provide direct support to stakeholder teams through the provision of complex queries and data support to enable key DARO activity such as fundraising campaigns and mailings. This role will therefore require a robust combination of adaptable technical proficiencies, data storytelling techniques, and relationship building and communication skills.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

Main Duties

Analysing and Reporting:

• Responsible for delivery of strategic and accurate reporting and insight, initially focusing on the provision of static reports which may be required by SLT or other stakeholders across DARO before moving to the development of PowerBI reporting
• Working with Head of CRM, Data & Insight, design an efficient and effective suite of PowerBI reports based on gathering insight requirements, understanding strategic aims and the needs stakeholder teams / SLT. Aim to build a suite of reports that minimises repetition, maximises PowerBI functionality.

Required Knowledge, Skills, Qualifications, Experience

• Educated to Degree level (or equivalent qualifications) or relevant experience in fundraising or business data analysis. Experience in the non-profit sector, including higher education, would be an advantage
• Strong IT, technical, data analytics, and CRM skills, with knowledge of Blackbaud CRM or Raiser’s Edge preferable

Informal enquiries to Nicola Williams, email: n.williams.4@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

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