Teaching and Learning Administrator (MBA)

About us

The UCL School of Management is home to UCL’s business and management research and education programmes. The School has forged a reputation for world-leading research and teaching in the areas of innovation management, the creation and growth of technology-intensive organisations, business analytics, and entrepreneurship.

The research undertaken at the UCL School of Management has been rated as ‘world-leading’ and ‘internationally excellent’ in the Research Excellence Framework 2021 (REF), placing us 2nd in the UK for Business and Management.

The School is home to over 2,000 students, with more than 55% from outside the UK. The School’s faculty members also come from all over the world, with PhDs from Harvard, MIT, Stanford, Columbia, UCLA, North-Western, Cornell, Duke, Cambridge, and London Business School among others.

This is an exciting time to join the UCL School of Management as it is embarking on a significant expansion plan which will see it deliver on a new strategy to double in size over the next five years. An increase in degree programmes and staff will ensure that we continue our mission to deliver the next generation of socially conscious entrepreneurial leaders, who will tackle the world’s greatest challenges.

Further information about the School can be found here: www.mgmt.ucl.ac.uk/

About the role

Under the direction of the Programme Administrator and in conjunction with the Teaching and Learning Manager and relevant academic staff, the post holder will provide comprehensive support to teaching and learning activities covering the full student lifecycle, with particular focus on admissions support, module administration, assessment processes and student feedback and engagement, ensuring effective procedures are documented and implemented

About you

The successful candidate will need to evidence the following in their application:

• Minimum of 5 GCSEs at Grade C or above (Including Mathematics and English Language) or equivalent, or having acquired relevant experience
• Experience of administration in higher/further education or a teaching and learning environment
• Familiarity with online learning environments
• Excellent interpersonal skills and the ability to develop effective relationships with staff and students at all levels (and external partners)
• Computer literate, including Word, Excel, Outlook, shared online documents, video conferencing systems, email and internet
• Ability to prioritise and organise own workload, and able to meet time-critical schedules
• Strong data management skills with the ability to present and interpret statistics
• Ability to work accurately and with high attention to detail
• Ability to work independently and as part of a team

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits. Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

We will consider applications to work on a part-time, flexible and job share basis wherever possible.

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