Science Administration Manager

Location: The Francis Crick Institute, Midland Road, London

Short summary

The Service Delivery Manager manages a team of Science Operations Administrators across multiple floors. The team are the first point of contact for our science colleagues for all operational queries and are required to resolve or co-ordinate their resolution.

You will work alongside two other Service Delivery Managers in developing and managing the administration teams to ensure that all administration is co-ordinated, processes are developed, monitored, followed and continuously assessed to ensure that the team are providing the highest level of operational support to the science. It requires an experienced professional in business support and administration who has developed management skills, thrives in a busy and changing environment.

Key Responsibilities

• To be responsible for developing, managing and overseeing all aspects of the co-ordination of administrative service delivery by being the first point of contact, and source of expertise to Group leaders and Scientific Technology Platform (STP) leads for the administration of the full lifecycle of their research projects.
• To identify opportunities to continually improve processes and contribute to the implementation of proposed solutions including implementing, managing, and improving administrative processes by creating templates, standard approaches across the floors, guidance documents, workflows processes, management information and service level agreements.
• To line manage, induct, and develop the Science Operations Administrators across multiple floors.
• To provide project support to senior staff as required, including arranging meetings and acting as the point of contact between external collaborators, operational teams and research staff.
• To provide strategic input into staff resource planning to ensure appropriate level of resources are available to each group/STP at all times.
• To generate and deliver timely and accurate reports as required.
• To act as first point of contact for any concerns raised by the Group Leaders/ STP leads

About us

The Francis Crick Institute is a biomedical discovery institute dedicated to understanding the fundamental biology underlying health and disease. Its work is helping to understand why disease develops and to translate discoveries into new ways to prevent, diagnose and treat illnesses such as cancer, heart disease, stroke, infections, and neurodegenerative diseases.

An independent organisation, its founding partners are the Medical Research Council, Cancer Research UK, Wellcome, UCL, Imperial College London and King’s College London.

The Crick was formed in 2015, and in 2016 it moved into a new state-of-the-art building in central London which brings together 1500 scientists and support staff working collaboratively across disciplines, making it the biggest biomedical research facility under in one building in Europe.

The Francis Crick Institute will be world-class with a strong national role. Its distinctive vision for excellence includes commitments to collaboration; developing emerging talent and exporting it the rest of the UK; public engagement; and helping turn discoveries into treatments as quickly as possible to improve lives and strengthen the economy. 

• If you are interested in applying for this role, please apply via our website.
• The closing date for applications is 03/11/2024
• All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom.

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