Student Administration Officer

Student Administration manage the University’s student records system and related processes, which underpin the student journey from application to graduation, and provide advice to colleagues across the University on student lifecycle processes and the systems that support them.

The role also involves providing support to applicants, students and staff who require assistance in understanding, updating or validating the data within the student record and wider student systems portfolio. You will also deal with a wide range of students and staff, supporting assessment activity on programmes ranging from foundation years to postgraduate degrees, and will undertake a variety of different of duties. Working closely with the academic departments, you will be responsible for delivering an excellent student experience.

The successful candidate will have excellent IT, problem solving, and data handling skills as well as a flexible approach to working, excellent communication and interpersonal skills, the ability to plan, prioritise, meet deadlines and exercise personal responsibility. A range of GCSEs, including English Language and Maths at Grade C or above, or appropriate equivalent experiential learning is essential.

About our acadmic registry team

In your new role you’ll have a crucial role to play in the University’s continued success.

Academic Registry plays a vital role in the everyday operations of the University, overseeing a number of core administrative services which support every aspect of the student journey, from enrolment through to graduation.

We put students at the heart of everything we do. Operating centrally, we collaborate across all our schools, campuses and partner institutions to help the University achieve its mission by ensuring that every student who studies with us has an exceptional experience, is able to achieve their potential, and can go on to enjoy a successful career.

Our experienced specialist teams oversee the crucial administrative processes which ensure that our courses are delivered to the highest standards and that the University complies with all professional, statutory and legislative requirements.

You’ll be joining one of the University’s largest teams, ranging from senior strategic managers to experienced administrators and ambitious recent graduates.

You will benefit from 42 days annual leave including bank holidays and discretionary days and will be automatically enrolled into our Occupational Pension Scheme. Read more about the benefits of working with us

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

We are committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our website at Safeguarding

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, we will only ask an applicant to make an application for a DBS check if they are legally entitled to.

Type / Role:

Subject Area(s):

Location(s):