Personal Academic Tutor (Tourism and Hospitality)

Are you enthusiastic about contributing to a forward-thinking higher education institution? Is your passion for student success at the core of your professional drive? At the University of Sunderland in London, we are dedicated to prioritising student experience, customer service, academic quality, value for money, and continuous improvement. And now we have an exciting opportunity to join us as a Personal Academic Tutor (PAT).

ABOUT US

The University of Sunderland in London, based at Canary Wharf, boasts a vibrant and diverse community of staff and students. We consider ourselves as an innovative satellite campus and are constantly evolving and have exciting plans for 2025 and beyond!

We are currently piloting a four-day working week which allows our colleagues to work 32 hours over 4 days week with no reduction in pay. The pilot is part of our ongoing efforts to create a positive and inclusive workplace that promotes work-life balance and allows our colleagues to thrive professionally and personally whilst maintaining our commitment to delivering high-quality service to all our students.

In addition, in early 2025 we will be moving to a new, modern campus building adjacent to our current location offering a bright and spacious learning and working environment.

ABOUT THE ROLE 

The Personal Academic Tutor (PAT) team sits within the Academic Development Centre and is formed of professionals with academic subject specialism relevant to the programme followed by the students they are supporting, and with experience of Higher Education curriculum (teaching/assessing/supporting students at UG and/or PG level). 

The PAT role focuses on developing students' academic performance and confidence by providing personalised subject specific support and targeted interventions in one-to-one or small group settings.  The life as PAT is dynamic and exciting, with plenty opportunities for professional development.

You will be supporting students studying Tourism and Hospitality Management, so it is important that you have a degree or equivalent professional qualification in Tourism or Hospitality Management. In addition, you will need to have experience working in Higher Education (HE) in a role where you provided academic assessment feedback. In addition, you will have a solid understanding of the academic curriculum and teaching and learning approaches in HE. We are looking for someone with outstanding interpersonal skills who can collaborate with academic and professional support staff and who is committed to providing an excellent experience to all students.

WE OFFER

• The opportunity to join a pilot of a pioneering 4-day-week (32 hours over 4 days)
• Excellent Defined Contribution Pension with additional benefits of life cover and income protection
• Generous annual leave and Christmas closure days on top of Bank Holidays
• Season Ticket Loan
• Access to MyLifestyle benefit platform with plentiful of discounts and offers
• Cycle to Work and Electric Car Salary Sacrifice schemes
• Enhanced maternity and paternity policies
• Our commitment to training and development
• Our location in Canary Wharf with easy access
• We are accredited Living Wage Employer

Closing Date:  Midnight, 20 January 2025

Interviews expected to be held: week commencing 03 February 2025

Please note we reserve the right to close the vacancy earlier should we have a sufficient response.

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