International Admissions Officer

FTE: 1.0 fte (working 37 hours per week)

Salary: UH6 £32,296 pa to £37,999 pa by annual increments on achieving designated skills and experience

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: College Lane Campus, University of Hertfordshire, Hatfield 

We are looking for a talented and pro-active person who can contribute to the work of our International Office. The International Admissions Officer will play a key role in the international admissions function for the University of Hertfordshire and will support the recruitment and commercial functions of the International Office. 

Main Duties and responsibilities

Key duties include processing international and EU applications, making offers, clearing academic and English language conditions and liaising with international and EU applicants via phone and email to enable them to apply and gain an offer of a place at the University. You will have the responsibility of managing and leading a regional team of International Administrators to achieve the University’s agreed recruitment targets. 

Skills and experience required

Experience of managing the delivery of excellent customer service and have organisational and IT skills. Proven administrative experience in international admissions is essential. You should be committed to providing a high-quality service and have good communication, interpersonal and problem-solving skills.

Experience of customer relationship management systems (CRM), student record systems, knowledge of international or EU qualifications or the ability to speak a foreign language would all be advantageous. 

Qualifications Required

You must hold a minimum of a degree, or equivalent qualification, or have substantial relevant work experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries: Kathryn Shaw, Head of International Operations  

Email: k.e.1.shaw@herts.ac.uk | Phone: 07789944757 

Closing Date: 08 October 2024

Interview date: TBC

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts

Apply online via the above ‘Apply’ button.

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