Duty Manager (Operations)

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

The combined university is one of the largest suppliers of the health workforce in the capital, as well as one of the largest higher education destinations for London students.

Responsibilities

The Duty Manager role is heavily operational and will support the Leisure Supervisor – Operations, with health and safety duties and building management. This role also requires leadership skills to manage the team when on shift. Communication is paramount as the Duty Manager will report on building faults and 1st aid accidents and incidents to other departments within the University. Overseeing maintenance within CitySport, logging jobs with PAF (property and facilities) and keeping the senior team up to date of all completed and outstanding jobs.

The postholder will have worked within a leisure facility with leadership or Duty Management experience. They will need good attention to detail, a flexible approach and the ability to work using their own initiative.

The postholder will be required to open & close the building, work on a Monday – Sunday rota, which will also include bank holidays.

Person Specification

The post holder will have experience as a Duty Manager within the Leisure industry and possess an in date First Aid Certificate.

Health and Safety knowledge desirable and building operational experience preferred.

A background in supervising small teams is essential for this role together with a strong commitment to delivering a professional customer service.

Experience of working within a sport and leisure setting preferred.

Additional Information

Closing date for applications: 3rd October 2024 at 11:59pm.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. Guaranteed interview scheme for disabled applicants.

At City St George’s, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

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