Library Services Supervisor

Library Services Supervisor  
Permanent, full time, 37 hours per week
Band 4 - £31,396 to £34,980 per annum

About the team

Library & Learning Services are at the heart of learning, teaching, and research of our growing University, supporting students at every stage of their learning journey. Our purpose is to be a pillar for academic excellence at the university through our provision and curation of resources and services that facilitate independent learning and research success.

About the role

The Library Services Supervisor will oversee the management and provision of the Library Services Assistant team, the public face of University of Suffolk Library, providing excellent front-line customer service to all users and supporting the management of our collections including acquisitions, cataloguing, circulation, subscriptions, digitisation and reading lists management. 

About you

You will have exceptional management, communication and interpersonal skills and proven experience in the delivery of high-quality services that exceed customer expectations. Our team takes pride in providing the best possible user experience throughout our library and learning spaces.

You will lead in maintaining a conducive learning environment, ensuring the front of house service provision is delivered to an exceptional standard. You will work collaboratively with team members to share good practice and encourage knowledge exchange between colleagues to facilitate continuous improvement within library services.

If you feel that you could make a positive contribution within this new opportunity, then we would love to hear from you! Please refer to the full job description for further details on the job responsibilities and requirements or for an informal conversation please contact Graham Martindale (Learning & Teaching Librarian) g.martindale@uos.ac.uk.

Benefits

- Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days.
- Agile and flexible working, including family friendly policies.
- We offer a competitive pension scheme through USS.
- Staff discounts at a number of local amenities.
- Discounted membership at various Ipswich Fit sites: unlimited access to gyms, swimming lanes, fitness classes and discounted racket sports.
- We offer up to a 100% fee waiver for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions. 
- Cycle to Work scheme.
- Electric vehicle salary sacrifice.
- Wellbeing programmes.
- Staff recognition annual awards.

Closing date: Monday 7 October 2024
Interview date: Tuesday 22 October 2024

The interview process will include a tour of the library and a presentation to an interview panel followed by questions.

We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study. We are committed to promoting a diverse and inclusive community and we encourage applications from under-represented groups. 

We believe sustainability is fundamental to our culture and our business as usual working practice, and are commitment to the United Nations Sustainable Development Goals (SDGs), whilst actively addressing resource usage and climate and biodiversity degradation. We are seeking passionate individuals who share this commitment, aligning with our strategic initiatives and procedures to drive positive change and contribute to a more sustainable future.
 

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