Education Support Administrator

One full time Grade D post is available on a permanent basis at our Penryn Campus.

Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Administrators to join our dynamic Education Support team.

We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University.  We would love you to join us on this journey!

• Do you enjoy direct contact with people?
• Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
• Do you enjoy providing administrative support?
• Are you fantastic at organising, communicating and making things run smoothly?
• Do you want to work for an excellent employer with some fantastic career and training opportunities?
  

If so, our Education Support Administrator role in Education and Academic Services could be for you.

Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.

About the role

We have an exciting opportunity for a full-time Education Support Administrator to join our Education Support Team, working in the Penryn Hub team. All applicants should have the ability to be able to work from home (with a stable wifi connection) and on the Penryn Campus as required.

About you
You will have experience of managing projects in Higher Education and of working collaboratively and proactively in a team to deliver multiple objectives and high service standards. We are looking for someone with excellent organisational, IT and communication skills, as well as someone who is capable of analysing complex data to produce evidence-based recommendations.

You will be expected to provide specialist administrative support and act as a first/named point of contact for internal and external stakeholders. You will work effectively and flexibly within a wider administrative team in a busy environment to deliver an excellent, customer focussed and seamless service. You will promote the consistent and correct application of processes, systems and codes of practice ensuring compliance with internal and external regulation. The role requires a flexible individual with strong communication skills, administrative experience in Higher Education with excellent attention to detail and the ability to manage a diverse workload.   

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter is an equal opportunity employer, recognised as a Disability Confident employer and an Athena Swan accredited institution. We welcome applications from underrepresented groups.

Contact:
For further information, contact Liz Fath at e.fath@exeter.ac.uk.

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