Programme Officer

About Us

This role sits within the Faculty Education Services in the Faculty of Life Sciences & Medicine (FoLSM) at our London Bridge campus – www.kcl.ac.uk/schools/index-new.aspx

This role forms part of a busy Programme Placement & Assessment Team within Faculty Education Services, supporting Bioscience education within the Faculty Education Services department. The assessment team supports students and academic staff across a large suite of Undergraduate and Postgraduate programmes.

About the role

We are seeking an enthusiastic, proactive administrator who is committed to providing an excellent assessment provision. The successful applicant will provide administrative support across a range of assessment services for Undergraduate and Postgraduate programmes of study.

The post holder will be part of a team that provide front line support and guidance to students. They will interact with a wide range of academic and professional service staff from across the Faculty and the University. Faculty Education Services is a busy department supporting the academic cycle; you will need to be highly motivated, with good time management and excellent attention to detail.  

The post holder must be an excellent communicator able to present information clearly and concisely and disseminate information across varied levels. Applicants must have excellent IT skills, in particular Microsoft Excel and some experience of a student record system and/or VLE would be beneficial. The role holder will be expected to manage a varied workload often across competing priorities, requiring the ability to negotiate and influence to deliver an excellent and effective administrative service.

Benefits

King’s provides an extensive and varied range of career-focussed training and on-the-job learning. We support staff to maintain a work/life balance, offer flexible working and parental leave opportunities, reduced membership rates for staff at gyms at three of our campuses, an Employee Assistance Programme which provides free, confidential advice on both home and work concerns as well as 27 days annual leave (plus Christmas closure days), an occupational pension scheme, season ticket loans and being part of the cycle to work scheme. Find out more at www.kcl.ac.uk/hr/staffbenefits/index

This is a full time post (35 hours per week), and you will be offered an indefinite contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Excellent communication and presentation skills; demonstrable ability to present information clearly, accurately and concisely to diverse audiences
• Excellent time management with the ability to organise, and plan effectively across competing priorities
• Excellent attention to detail with methodical, exacting standards of written and numerical accuracy
• Able to manage individual workload while working to deliver shared team service levels and objectives
• Ability to make timely informed decisions, independently resolve problems and identify when to escalate risk
• Ability to form professional networks and contribute positively to supporting change

Desirable criteria

• Degree or equivalent
• Previous HE or administrative experience
• Excellent IT experience, across all Microsoft packages; advanced excel user and experience of production of analytical data reporting
• Experience of programme governance and delivering professional committee servicing

Closing date: 9 July 2024

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