Senior Student Experience Officer

Welcome to King's Business School, where our vision aligns with King's College London's ambitious goal of changing the world for the better. Our dedicated Student Experience team is committed to creating social and economic value for both business and society. We offer a wide selection of undergraduate and postgraduate programmes (see https://www.kcl.ac.uk/business), with sustainability at the heart of what we do.

Join us in our mission to shape the future of education and empower students globally through innovative learning and community experiences.

This role leads on a wide range of student experience activities in the King’s Business School. Working alongside our second Senior Student Experience Officer, the post-holder delivers key projects in the areas of student voice, while working collaboratively on broader strategic objectives (such as community building).

This is a full-time post (35 hours per week), and will be offered as a fixed term contract for 12 months.

We operate a hybrid working policy. The successful candidate will work in our offices in Bush House (Aldwych) for a minimum of two days per week. These days can vary, and also increase, based on operational need and events.

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1.      Demonstrable understanding of the current national situation in relation to higher education.

2.      Experience of coordinating and leading events and workshops.

3.      Demonstrable experience of improving user or student experience.

4.      Excellent IT skills including a good working knowledge of Microsoft Office, including record-keeping and minute-taking.

5.      Ability to work with a range of stakeholders.

6.      Demonstrable experience of working effectively and collaboratively as part of a team to enhance the overall quality of a process or experience.

7.      Strong communication and interpersonal skills.

Desirable criteria

1.      Ability to analyse large data sets.

2.      Educated to degree level or equivalent, or has relevant work experience within the Higher Education sector

Full details of the role and the skills and experience required, can be found in the attached job description which provided on the next page.

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers review your application, please take a look at our ‘ How we Recruit’ pages.

Interviews are due to be held on 18 July 2024.

This role does not meet the requirements of the Home Office and therefore we are not able to offer sponsorship for candidates who require the right to work in the UK.

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