Administration and Support Manager

The role

We are looking to appoint an Administration & Support Manager to join our Disability Services team. The Admin & Support Team Manager will manage a team of Administrators and Senior Administrators and liaise with internal and external stakeholders to underpin the work of Disability Services and the support delivered to disabled students.

This post is a job share with the existing job share partner already in post. 

What will you be doing?

The Admin & Support Manager will report to the Disability Services Manager. The post holder will work with the Disability Services Manager and Disability Advice Team Leaders, as a member of our management team, to ensure provision of coherent, efficient, and high-quality support for students.

This is an exciting opportunity to play a key role in leading a team of professional services staff, being responsible for the development of new administrative processes, manging our relationship with our contracted external suppliers, and delivering on our ethos of continuous improvement within the Service.  The Admin & Support Manager will contribute towards the University’s commitment to working with disabled students.

Some attendance at offer holder events and open days outside of core working hours may be required.

You should apply if

• You can work collaboratively in partnership with your job share partner to deliver this key role in the Disability Service.
• You have the skills needed to be a supportive and effective line manager.
• You are a strong relationship builder and problem solver with experience and knowledge of financial and administrative processes.
• You are committed to delivering and promoting an ethos of excellent customer service.
• You have a positive and solution focused approach to the challenges and opportunities of planning and organising the activities of the Admin & Support Team, co-ordinating on project delivery and planning the effective delivery of administrative work throughout the year.
• You are adept at identifying work related problems within your team, identifying long term solutions, and dealing with high work volumes and demands on you and your team’s time.
• You will handle the sensitive, confidential and often personal information students share with us with respect, care and a full understanding the confidentiality and data protection policies within the university.

We support an inclusive culture and value the diversity of our staff and students. It is important that our staff group represent the diverse population of students that we support. 

If you are keen to join a service that is creative, motivated, and focused on making a difference to students, then we look forward to hearing from you.

Additional information

Contract type: Open ended, job share

Work pattern: Part-time, 21 hours per week, Weds-Fri

For informal queries, please contact:

Elizabeth Back, Disability Services Manager, eb0208@bristol.ac.uk / 0117 456 1854

This advert will close at 23:59 UK time on 16/06/2024.

Interviews are anticipated to take place on 27/06/2024.

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