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IT & AV Officer

University of Oxford - Central Oxford working across GLAM Institutions (Ashmolean Museum, Bodleian Libaries, Oxford Botanic Garden and Arboretum, History of Science Museum, Museum of Natural History, and Pitt Rivers Museum)

Location: Oxford
Salary: £34,982 to £40,855 per annum : Grade 6
Hours: Full Time
Contract Type: Permanent
Placed On: 18th March 2025
Closes: 7th April 2025
Job Ref: 178725

We expect to recruit this post at Grade 6, however, an underfill at Grade 5 will be considered with amended duties and a 12-month development plan and mentoring put in place for the successful candidate. This would be discussed with applicants at interview/appointment where appropriate.

The University of Oxford Gardens & Museums are looking for an enthusiastic and service-driven IT & AV Officer to join the Gardens & Museums IT Team.

About the role

Gardens & Museums IT are a customer-orientated IT Team that provides IT and AV services, systems and solutions across the University’s four Museums, the Botanic Garden & Arboretum and the GLAM Divisional Office.

The IT & AV Officer will be considered as the subject matter expert for Audio Visual Systems & Services within the Gardens & Museums IT Team and will take responsibility or be actively engaged in AV-related initiatives and improvements, therefore needing the relevant skills and experience to fulfil this responsibility.

They will play an important role in the delivery, continuous improvement and support of high-quality IT and AV services across the Gardens & Museums and have responsibility for the maintenance, administration and support of a number of core services, either directly or in coordination with other members of the team.

And as a member of the Gardens & Museums IT Team, you will assist in the provision of excellent customer service and IT support across the Gardens & Museums – troubleshooting user problems and, where appropriate installing and upgrading IT equipment.

This is a full-time, permanent role, working 37.5 hours per week onsite.

About You

You will be a customer-focused IT professional who thrives on providing excellent service and technical solutions to fulfil a variety of requests and maintain an extensive portfolio of IT systems and services.

What We Offer

As an employer, we genuinely care about our employees’ well-being, and this is reflected in the range of benefits that we offer, including:

  • An excellent contributory pension scheme
  • 38 days of annual leave
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Discounted bus travel and Season Ticket travel loans

More information is available at  https://hr.admin.ox.ac.uk/staff-benefits 

How to apply

You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.

Only applications received online by 12.00 midday (BST) on Monday 7th April 2025 can be considered. Interviews are expected to take place during the week commencing Monday 21st April 2025 (not including Easter Monday).

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